Get the Whitepaper

Journeys for Customer Retention

Journeys for Customer Retention

How to Onboard, Prevent Churn, and Win Back Customers

Journeys for Customer Retention

What’s Inside

Customers have changed the way they research, interact with, and buy from companies. Because of this shift, it’s vital to understand how to reach your customers at the optimal moment, with the right messaging, on the correct channel. And for companies with subscription business models, managing customer journeys for retention and renewal is critical.

In this 17-page whitepaper, learn how to:

  • The three strategic organizational structures we've seen in the market
  • An overview of the structure, strategic focus, and core competencies for each
  • The key priorities you have to get right regardless of which one you choose
Privacy Policy

You May Also Like...

Whitepaper
Embracing CX opportunities across financial services

Embracing CX opportunities across financial services

As financial services become fully digital, customer expectations have gone through the roof. Learn how financial services can embrace CX and where they need to focus in order to differentiate in the market.

Download the Whitepaper >>
Report
The Forrester Wave™: Journey Orchestration Platforms, Q4 2018

The Forrester Wave™: Journey Orchestration Platforms, Q4 2018

The Forrester Wave™ names Usermind a Strong Performer. In the Q4 2018 edition of the Journey Orchestration Platform Wave, Forrester evaluates two categories within journey analytics: journey visioning and journey orchestration.

Read the Report >>
Whitepaper
The Customer Journey Maturity Curve

The Customer Journey Maturity Curve

How mature is your company's customer journey strategy? Learn where you are now and how to advance to the next stage of customer-centric journey transformation.

Download the Whitepaper >>
Whitepaper
Embracing CX opportunities across financial services

Embracing CX opportunities across financial services

As financial services become fully digital, customer expectations have gone through the roof. Learn how financial services can embrace CX and where they need to focus in order to differentiate in the market.

Download the Whitepaper >>
Report
The Forrester Wave™: Journey Orchestration Platforms, Q4 2018

The Forrester Wave™: Journey Orchestration Platforms, Q4 2018

The Forrester Wave™ names Usermind a Strong Performer. In the Q4 2018 edition of the Journey Orchestration Platform Wave, Forrester evaluates two categories within journey analytics: journey visioning and journey orchestration.

Read the Report >>
Whitepaper
The Customer Journey Maturity Curve

The Customer Journey Maturity Curve

How mature is your company's customer journey strategy? Learn where you are now and how to advance to the next stage of customer-centric journey transformation.

Download the Whitepaper >>

See how Usermind can accelerate your CX initiatives

Terms of Use | Privacy