GAIN NEW INSIGHT into the different paths customers take in your customer journeys
ORCHESTRATE complex, cross-functional journeys with a powerful system of action
EXPERIMENT faster and unlock new ways to guide customers to their ideal outcome
Usermind was built for enterprise complexity and works with the systems you already own to deliver modern customer experiences.
Usermind puts the power to build and automate customer journeys in the hands of the people that know the customer best.
Usermind lets you continuously experiment and optimize customer journeys -- significantly accelerating time-to-value for CX initiatives.
Usermind gives enterprises the toolset to understand, build, test, and automate modern journeys so they can compete on CX at every stage of maturity.
Usermind was built to improve the way enterprises engage with their customers. We are CX obsessed, but our product is used by any organization that wants to transform their engagement strategies to be more personalized, relevant, and effective.
Leverage critical insights to build and optimize journeys to drive business outcomes
Tap into the legacy and SaaS systems you already own to create better experiences
Accelerate the pace of innovation with a robust toolset for testing and learning at scale
Manage campaigns that cross channels and leverage data from core systems outside of the marketing stack
Amplify campaigns by ingesting ML models and dynamic segments in real-time
Drive personalization across every channel in order to increase order frequency, LTV, and share of wallet
Meet customers where they live by delivering meaningful, in-the-moment experiences -- regardless of channel
Tap into critical legacy and homegrown systems so you can bring experiences into the digital age
Transform legacy processes and orchestrate experiences that cross digital and physical touchpoints