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Senior Solutions Consultant — Northeast

Full-Time, Greater New York / New Jersey Area

Greater New York and New Jersey Area

If you love to investigate what a customer needs and provide them with valuable solutions through technology; if you’ve got superstar presentation skills that you can adapt for both technical and non-technical audiences; if you can handcraft killer RFPs and POCs that entice customers; and if you love the fast pace of a startup that challenges the status quo to help businesses delight their customers — we’d like to hear from you!

We’re hiring a Senior Solutions Consultant who loves to communicate with customers, collaborate with internal teams like product, marketing, and customer success to close deals and deliver revenue, who understand the ins and outs of an enterprise-level SaaS platform, and who want to make a daily impact for their customers, and their company and its products. This is a small team with big influence, so an attitude of continuous and aggressive improvement is important.

Here is what you’ll own:

  • Participating in product demos, requirements gathering, and solutions design at various stages of the sales process
  • Creating and iterating on RFPs and POCs that compel customers to buy
  • Collaborating with marketing to deliver meaningful content that engages prospects; with product on upcoming and customer-requested features; and with customer success to ensure seamless and successful onboarding, retention, and renewal
  • Understanding and highlighting technical risks within the product, or within customer accounts
  • Conducting industry research to understand appropriate industry verticals and targets, and ensuring they receive relevant and timely messaging about our technical solutions
  • Delivery to sales and revenue quota

Experience that will help you be most successful:

  • Supporting the sale of SaaS platforms, including to the C-Suite
  • Technical writing skills that translate into RFPs and POCs
  • Tireless work ethic and superior communication skills, both verbal and written
  • Creative, outside-the-box problem-solving skills that deliver timely solutions for prospects and customers
  • 5+ years with increasing responsibility in a pre-sales role

Usermind is a 2016 Washington’s Best Place to Work, and every team member makes a huge impact daily. Usermind is an equal opportunity employer, and we celebrate our diverse, creative, collaborative team.

Want to make life easier for thousands of marketers, engineers, sales, and support people? Join our adventure.

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