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We believe in better customer journeys

Our Customer Engagement Hub helps get you there

About Us

Usermind believes that every time a company interacts with you, it should be exactly what you’re looking for. We built the Customer Engagement Hub to help enterprises give customers the experiences they love without being limited by legacy technology or organizational complexity.

We work with leading enterprise CX, digital and marketing teams to build, automate and optimize modern customer experiences at start-up speeds. Experience is the new product, and we improve the ability for enterprises to compete on the basis of customer experience in today’s hyper-competitive market.  

Usermind is made up of incredible people building a powerful product. We are excited to partner with Silicon Valley’s best VC firms to transform the way the world’s biggest companies engage with their customers.


Michel Feaster

Co-Founder and CEO

Loreen Milbrath

Chief Financial Officer

Derek Yammarino

VP of Global Sales

Elizabeth Robillard

VP of Business Development

Arun Theivendirarajah

VP of Product

Vishnu Vettrivel

VP of Engineering

Drew Lewis

VP Go-to-Market, Field Operations


Ben Horowitz

Board Member, Co-Founder and Partner at Andreessen Horowitz

Matt Murphy

Managing Director at Menlo Ventures, Partner Emeritus at Kleiner Perkins Caulfield & Byers

Thorsten Claus

Partner, Northgate Capital


Sound interesting? We’re hiring!

We can’t do it alone and are looking for amazing people to join our team.

View Job Openings
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