Providing consumers with successful experiences on digital channels has always been a priority in financial services, but in today's climate, it's a necessity.
COVID-19 has put in motion a once-in-a-lifetime shift to digital channels -- but with that there are challenges. In this webinar, Michel Feaster, Co-founder and CEO of Usermind, dives into the customer journeys that matter most in a digital-only world and explains how leaders in financial services are transforming them to generate loyalty, reduce cost, and win customers.
In this webinar, you will learn about:
Customer journeys have become a front and center strategic initiative for organizations that want to apply a more customer-centric lens to the way they do business. But every organization is at a different point in their understanding, adoption, and
The Forrester Wave™ names Usermind a Strong Performer. In the Q4 2018 edition of the Journey Orchestration Platform Wave, Forrester evaluates two categories within journey analytics: journey visioning and journey orchestration.
Learn how Journey Mapping and Orchestration can work together to optimize the onboarding journey and lead to account holder loyalty and ongoing ROI
© 2013-2020 Usermind, Inc. All Rights Reserved | Terms of Use | Privacy