Customer journeys are top of mind for many organizations, but journey mapping initiatives often fall short of driving meaningful business impact. In this webinar, Megan Burns, Founder and CEO of Experience Enterprises, and Arun Theivendirarajah, VP of Product at Usermind, partner to share their perspective on how to move from just mapping journeys to fully operationalizing journeys within your organization.
In this webinar, you will learn about:
Megan Burns
Experience Enterprises
Customer journeys have become a front and center strategic initiative for organizations that want to apply a more customer-centric lens to the way they do business. But every organization is at a different point in their understanding, adoption, and
The Forrester Wave™ names Usermind a Strong Performer. In the Q4 2018 edition of the Journey Orchestration Platform Wave, Forrester evaluates two categories within journey analytics: journey visioning and journey orchestration.
Learn how Journey Mapping and Orchestration can work together to optimize the onboarding journey and lead to account holder loyalty and ongoing ROI
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