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Transforming Customer Experience through World Class Digital Engagement with Schneider Electric

What’s Inside

Learn about how Schneider Electric, a Fortune 500 global leader in energy management, has transformed customer engagement through world-class digital experience in the Free Webinar.

Christine Davis, the Head of Digital Customer Engagement at Schneider Electric, will share her team’s story on how they implemented and scaled a successful journey orchestration program from a single geography to a global rollout.

In this webinar, you will learn about:

  • How Schneider Electric identified key personas and customer journeys within their business
  • How Schneider Electric started with Acquisition and built out their strategy to include Onboarding, Training, and Rewards
  • The impact that improving the digital experience had on key business metrics like revenue, retention and growth
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