on-demand webinar

How Customer Centricity has Changed from a Buzzword to a Business Imperative

How Customer Centricity has Changed from a Buzzword to a Business Imperative

Join the accomplished CX icons Anne Årneby, CEO of Nordic Morning Group and Michel Feaster, CEO of Usermind as they discuss how industry leading brands are leaning into digital and personalization at scale to grow and retain customers.

In this webinar, you will learn about:

  • Real life examples of how companies leverage digital transformation to drive growth and retention
  • Specific steps you can take today to deeply engage with your customers
  • Importance of customer centricity and how to leverage it to achieve lifetime value and loyalty

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Meet the Speakers

Michel Feaster
Founder & CEO of Usermind

Anne Årneby
CEO of Nordic Morning Group

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