Ever changing customer needs have led us to the CX Wave 4 that is focused on providing “more” - more ROI, more transformation, more audiences, and more data driven and impactful experiences. In this webinar Michel Feaster, CEO of Usermind partnered with other Wave 4 leaders from McorpCX, Cisco and Sykes Digital to share what this new wave of CX looks like and what can you do to be able to anticipate customer expectations while excelling at customer-led transformation.
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