Tenured financial executive brings 15 years of experience and strong enterprise focus to continue building Usermind’s momentum

My take on LeanIn and Usermind's support for women and diversity in business from Silicon Valley to the global stage. Supporting women as leaders will drive growth.

Usermind is excited to Welcome VP of Business Development, Elizabeth Robillard, bringing over 20 years of early-stage startup experience to the leadership team.

How do you use historical knowledge of your customer, real-time data, and machine learning to drive better customer engagement? See how Usermind helps you deploy ML.

Usermind CEO & Co-Founder Michel Feaster is a finalist for EY's Pacific Northwest Entrepreneur of the Year!

We're proud to announce our $23.5M Series C round (led by Northgate Capital), our new board member, and our expansion to Europe.

Usermind instantly connects all of your systems and data. Check out our newest integrations: Strikedeck, Drupal, Tito, GoToWebinar, Kapost, Uberflip, and Intercom.

With the massive shift to subscription business models, managing customer journeys for retention and renewal is more essential than ever. Here's Usermind's approach.

Introducing our three newest integrations. Connect customer data and orchestrate journeys in Microsoft Dynamics 365, Google Analytics, and Google BigQuery.

Strategic customer journey management is essential for managing customer relationships. Here are the best practices for planning and building omnichannel journeys.

We now integrate with Zendesk Support. With the powerful combination of Usermind + Zendesk, you can bring more context to every customer interaction, at scale.

We've partnered with Harte Hanks to offer their leading-edge data management and consulting services along with our Customer Engagement Hub.

Ben Horowitz and Matt Murphy chatted with our team on the current fundraising climate, conquering the competition, and creating a new software category.

Usermind announced adding partner journey orchestration to its platform to help companies improve partner retention and engagement.

What are the most common barriers to delivering a stellar customer experience? Find out how CRM systems, ownership, and strategy impact customer satisfaction.

Suite from a single vendor, or kludge of best-of-breed apps? With Usermind, you don't have to choose between great capabilities and great integration.

Want to know what your customer is experiencing, before they reach out with an issue? What if you could use other data to create a support ticket on their behalf?

We have a new VP of Product! And he's kind of a badass.

So you have customer data in a warehouse or database. Here's how to connect it to other systems, so you can orchestrate better CX — without code or queries.

Update! It's now even easier to build complex customer journeys using signals and data from Zuora — including pushing Salesforce account data to a Zuora account.

Want to deliver a better customer experience? Start by connecting your automation platform, CRM, analytics, and other data to orchestrate better journeys.

If business operations is the execution of your business plan, BizOps is the digital transformation of your business plan.

Why is it so hard to get value out of big data? Maybe you just haven't found the right relationship(s) yet! Here's how we consolidate business operations data.

ABM is a vital component of marketing maturity. And it's really hard to do well without clearly defined entity mapping across your CRM, analytics, and other systems.

Completely connect Zuora: Data from your billing system can now drive automation in your marketing communications, CRM, help desk, and other systems.

With Usermind, you can map data and build customer journeys from Pardot to any connected system, and use triggers in other systems to create action in Pardot.

We're thrilled to welcome three industry veterans to our executive team: Forrest Hobbs, Loreen Milbrath, and Zohar Gillai.

We've launched our product! Usermind is the first unified platform for orchestrating business operations across apps, data structures, and teams.

Introducing Usermind, the first BizOps platform. With Usermind, you can automate end-to-end processes across applications and unify data in one place.

Usermind's $14.5 million Series B was led by Menlo Ventures, with participation from Andreessen Horowitz and CRV.

Most companies can't adopt BizOps practices because of the development investment required. Usermind is the first platform for orchestrating business operations.

We love the flexibility of working remotely. Here are the tools we use to stay productive when we need to work from a galaxy far, far away (or just from home.)

Co-founder and CEO Michel talks hiring, retaining talent, and building our company's foundation.

Usermind's $7.6 million Series A was led by Andreessen Horowitz, with participation from Charles River Ventures and SV Angel.