Break down the pros and cons of adopting a best-of-breed vs single platform approach to the customer journey technology stack.

We've partnered with RelationEdge, a Salesforce Gold Consulting Partner, to help clients build more contextual, data-driven customer journeys.

So you have customer data in a warehouse or database. Here's how to connect it to other systems, so you can orchestrate better CX — without code or queries.

Update! It's now even easier to build complex customer journeys using signals and data from Zuora — including pushing Salesforce account data to a Zuora account.

Most enterprises will spend more on customer experience this year, but will still fail to affect their business goals with their CRM. Here's why.

Want to deliver a better customer experience? Start by connecting your automation platform, CRM, analytics, and other data to orchestrate better journeys.

Marketing automation is a game-changer for digital operations. With Usermind, you can extend automation and unify data throughout your full customer lifecycle.

Your customers aren't segments — they're people! Start building better experiences for them, based on real-time product analytics.

Completely connect Zuora: Data from your billing system can now drive automation in your marketing communications, CRM, help desk, and other systems.

With Usermind, you can map data and build customer journeys from Pardot to any connected system, and use triggers in other systems to create action in Pardot.