Usermind instantly connects all of your systems and data. Check out our newest integrations: Strikedeck, Drupal, Tito, GoToWebinar, Kapost, Uberflip, and Intercom.

Here are the five steps to aligning systems, people, and processes on customer engagement strategy.

Introducing our three newest integrations. Connect customer data and orchestrate journeys in Microsoft Dynamics 365, Google Analytics, and Google BigQuery.

With over 5,000 technology vendors in the MarTech space, choosing the right stack is a challenge. Here are our takeaways from this year's MarTech Conference.

Strategic customer journey management is essential for managing customer relationships. Here are the best practices for planning and building omnichannel journeys.

iPaaS is solving part of a big challenge faced by most enterprises — unifying customer data to drive better CX. But how do you turn that data into action?

Human mimicry isn't the only way to prove intelligence — but for companies aspiring to win with world-class, data-driven customer experience, it should be a goal.

Want to know what your customer is experiencing, before they reach out with an issue? What if you could use other data to create a support ticket on their behalf?

Today, we're announcing our LaunchPoint partnership with Marketo, and some powerful updates to our Marketo integration.

Across the board, transactional emails perform better than bulk blasts. Here's how to iterate on new transactional emails, without bogging down your engineers.

Want to deliver a better customer experience? Start by connecting your automation platform, CRM, analytics, and other data to orchestrate better journeys.

Marketing automation is a game-changer for digital operations. With Usermind, you can extend automation and unify data throughout your full customer lifecycle.

Your customers aren't segments — they're people! Start building better experiences for them, based on real-time product analytics.

ABM is a vital component of marketing maturity. And it's really hard to do well without clearly defined entity mapping across your CRM, analytics, and other systems.

Completely connect Zuora: Data from your billing system can now drive automation in your marketing communications, CRM, help desk, and other systems.

Think that inserting stale data like someone's name and company make your emails more relevant? Think again.

With Usermind, you can map data and build customer journeys from Pardot to any connected system, and use triggers in other systems to create action in Pardot.

Customer journey maps shouldn't live in a marketing doc. Here are the four things you need to implement and orchestrate the customer journey.