Entity Mapping

How do you use historical knowledge of your customer, real-time data, and machine learning to drive better customer engagement? See how Usermind helps you deploy ML.

iPaaS is solving part of a big challenge faced by most enterprises — unifying customer data to drive better CX. But how do you turn that data into action?

Suite from a single vendor, or kludge of best-of-breed apps? With Usermind, you don't have to choose between great capabilities and great integration.

Want to know what your customer is experiencing, before they reach out with an issue? What if you could use other data to create a support ticket on their behalf?

So you have customer data in a warehouse or database. Here's how to connect it to other systems, so you can orchestrate better CX — without code or queries.

Your customers aren't segments — they're people! Start building better experiences for them, based on real-time product analytics.

Why is it so hard to get value out of big data? Maybe you just haven't found the right relationship(s) yet! Here's how we consolidate business operations data.

ABM is a vital component of marketing maturity. And it's really hard to do well without clearly defined entity mapping across your CRM, analytics, and other systems.

Completely connect Zuora: Data from your billing system can now drive automation in your marketing communications, CRM, help desk, and other systems.

Think that inserting stale data like someone's name and company make your emails more relevant? Think again.

Customer journey maps shouldn't live in a marketing doc. Here are the four things you need to implement and orchestrate the customer journey.