Join the Webinar

Transforming Customer Experience through World Class Digital Engagement with Schneider Electric

Transforming Customer Experience through World Class Digital Engagement with Schneider Electric

Transforming Customer Experience through World Class Digital Engagement with Schneider Electric

What’s Inside

Learn about how Schneider Electric, a Fortune 500 global leader in energy management, has transformed customer engagement through world-class digital experience in the Free Webinar.

Christine Davis, the Head of Digital Customer Engagement at Schneider Electric, will share her team’s story on how they implemented and scaled a successful journey orchestration program from a single geography to a global rollout.

In this webinar, you will learn about:

  • How Schneider Electric identified key personas and customer journeys within their business
  • How Schneider Electric started with Acquisition and built out their strategy to include Onboarding, Training, and Rewards
  • The impact that improving the digital experience had on key business metrics like revenue, retention and growth
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