Enterprises are faced with the challenge of massively improving CX without replacing their existing technology. Usermind is built from the ground up to enable this agile transformation.
Usermind connects to any system, channel, PMML compliant model, or third party service and is vendor agnostic, enabling modern CX without replacing existing technologies.
Usermind supports 99% of journeys with visual rules and unblocks the 1% of technical hurdles by allowing developers to code python directly into a journey.
All of Usermind’s data is extractable and able to be leveraged by internal data science and BI teams.
Usermind offers an extensible integration SDK to unify your legacy, SaaS, and home-grown systems and a library of pre-built integrations so you can orchestrate customer journeys with real-time streaming data from underlying systems.
Usermind takes care of the heavy lifting in making cross-system orchestration possible by building a connected data schema across the enterprise.
Usermind pairs data storage with orchestration, providing real-time access to the critical information required to deliver personalized experiences at scale.
Usermind delivers uncompromising security to the world’s most complex and sensitive data environments.
Usermind lets you deploy complex, automated experiences with an intelligent toolset for monitoring journey health and proactively detecting when things are out of the ordinary.