PODCAST

Part 1 | Talking CX with Elixirr

Usermind's CEO, Michel Feaster joined our partners at Elixirr, the challenger consultancy, to chat all things CX

Are you delivering customer experience in line with ever-changing expectations?
Wherever or whenever we choose to shop, experience is everything. But while 80% of companies believe they deliver “superior experiences” only 8% of their customers agree.We we joined our partners at Elixirr in Studio E to chat all things CX and customers changing expectations.

Meet the Speakers

Michel Feaster
Usermind | CEO

Karina van den Oever
Elixirr | Partner

Bill Kingston
Elixirr | Partner

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