No. 3
Action, Value &
Lessons Learned

The north star for journey mapping: delivering value. In episode 3, Michel Feaster, CEO of Usermind, and Diane Magers, Chief Experience Officer of Experience Catalysts, discuss how journeys serve as a catalyst for adding and creating value. Learn best practices for defining your strategy and gaining alignment across functions followed by an in-depth session on the do’s and don’ts of journey management.

Meet the Speakers

Michel Feaster
Usermind | CEO

Experience Catalysts| Chief Experience Officer

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