Unify omnichannel customer experiences

Drive retention and maximize customer value

As the number of customer touchpoints grows, orchestrating relevant and timely experiences across all channels becomes increasingly difficult for marketers. Together, Segment and Usermind enable companies to orchestrate, optimize, and automate real-time personalized experiences across customer touchpoints to drive growth and improve customer loyalty.

By coupling Segment’s robust customer data collection with Usermind’s extensible journey orchestration, companies can orchestrate customer journeys and activate them across 350+ destinations to build effective cross-channel campaigns.

Deliver the right message, to the right person, at the right time with Segment and Usermind

Unify the customer journey

Merge real-time customer behavior with historical data for a unified view of your customer.

Build relevant experiences

Orchestrate complex experiences across all of your customer-facing channels.

Personalize every interaction

Activate personalized experiences based on real-time interactions across channels.

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