Senior UX Designer

Full-time Position

Seattle, WA

At so many companies, processes and apps and teams are disconnected and siloed. That’s why we’ve built a solution to unify teams and systems, so companies can deliver a world-class customer experience. We’re a startup with big, daring goals, so outrageous technical chops and an unwavering obsession for customers are necessary. A love for dogs, pizza, and/or board games helps, too. You should also love partnering with engineering, product, and marketing teams to help craft flawless customer onboarding and solution implementations.

Here at Usermind, we’re makers and doers. With a small, yet focused team, it’s time to grow so that we can launch our service globally. We’re looking for engaging team members who will make an impact and evolve with the company.

About the position:

Usermind is seeking a Senior UX Designer who possesses a passion for great design, a refined aesthetic sense, a keen eye for detail, and a deep understanding of user experience in customer journey building and data analysis. The candidate must have the ability to work independently and grasp new and complex topics quickly to deliver intuitive, simple, and value-added product experiences.


  • Drive innovation and own the UX identity of the Usermind platform
  • Design interaction models, personas, user flows, wireframes, and high-fidelity mockups
  • Work closely with product managers, customer success managers, and customers in driving user goals
  • Be self-motivated, with great communication skills and the initiative to drive results
  • Balance great design with meeting short deadlines
  • Lead focus groups and usability tests
  • Communicate design ideas and prototypes to developers
  • Keep abreast of competitor products and industry trends

Key Qualifications/Previous Experience:

  • You have 5+ years-experience in digital user-centered design, and are hands-on from the initial wireframes to developing prototypes and providing final assets
  • You are proficient in user-centered design methods, storytelling, and detailed interaction design
  • You can independently lead all aspects of the design process from conception to redlines
  • You're familiar with data visualization technologies such as D3, Highcharts, Highstocks, or Tableau
  • You can demonstrate a portfolio of assets that include: wireframes, interaction flows, high-fidelity screenshots, and design specs
  • You enjoy the fast-paced environment of a startup
  • You are proficient in standard web design software and tools
  • Experience building visual customer journey tools, workflow tools, or rule engines is an added plus
  • You have a BA degree in Interaction Design, HCI, or related field

Usermind is an equal opportunity employer. We believe that everyone has a unique story, and the diversity of these stories enriches what we do. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. 

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