Partner Engineer

Full-Time, Remote Position

Remote, Bay Area or Seattle Preferred

Here at Usermind, we’re makers and doers. With a small, yet focused team, it’s time to grow so that we can launch our service globally. We’re looking for engaging team members who will make an impact and evolve with the company.

Core Purpose:

The Partner Engineer's goal is to help nurture and enable technology and channel partners to assist our customer-facing teams in creating sales pipeline, winning deals, and helping customers to realize value from the Usermind’s Experience Orchestration (XO) Platform.

Responsibilities 

  • Participate in, and lead where appropriate, product demos, requirements gathering, and solutions design at various stages of the sales process
  • Create customized demos and proofs of concept (occasionally live Pilots) to showcase the platform's technical capabilities and business value stories 
  • Support the sales and partner teams in deals including RFIs, RFPs, co-selling, and working with Technical Architects to define project requirements 
  • Enable partners on the technical capabilities of the platform including key points of differentiation
  • Design, develop, and deliver technical training & enablement in conjunction with Product and Customer Success teams
  • Identify and document joint solution best practices for selling and deployment
  • Synthesize product feedback and requirements from partners and customers

Key Qualifications/Previous Experience 

  • 5+ years experience in an Enterprise sales or customer role — e.g. Solutions Consulting, Sales Engineering, Partner Engineering, Solutions Architecture, or Customer Success
  • Deep understanding of the customer engagement landscape (MarTech, Ad Tech, Customer Data Platforms, Customer Experience, and other SaaS systems)
  • Familiarity with integrations technologies and the various approaches to customer data management
  • Experience building live POC’s as part of the sales process to achieve a technical win
  • Experience conducting workshops to collaboratively define solutions and POCs with the customer
  • Ability to work cross-functionality with the Partner, Sales, Solution Consulting, and outside teams to achieve success
  • Comfortable workshopping and engaging with technical architects to explain the Usermind solution and to identify preferred deployment approaches
  • Self-starter with strong communication skills who is comfortable in a dynamic and ambiguous early-stage environment
Applicant Privacy Policy

Other Open Positions on this Team

© 2013-2020 Usermind, Inc. All Rights Reserved   |  Terms of Use   |   Privacy