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Usermind Named a 2014 “Cool Vendor” by Gartner

Usermind Named a 2014 “Cool Vendor” by Gartner


Hot Enterprise Tech Startup Recognized for being Impactful, Innovative, and Intriguing

Seattle, Wash. Usermind, an enterprise startup focused on revolutionizing business operations, today announced it was named as one of the “Cool Vendors in Business Process Management, 2014”** by Gartner, Inc., one of the world’s leading information technology research and advisory companies. Usermind was one of only five companies recognized for providing technologies or solutions that are innovative, impactful, and intriguing.

Usermind was founded in June 2013 to transform business operations across sales, marketing, support, and services. Still actively in development, Usermind’s solution provides businesses with valuable insights to unite these siloed teams and the data they rely on to drive success across the customer lifecycle. By automating key processes across business operations, companies can increase agility and experimentation, and drive new levels of innovation.

According to the Cool Vendors in Business Process Management Report, “This year’s business process management (BPM) Cool Vendors offer solutions that reduce the gap between strategy and execution. Solution architects should implement solutions that leverage techniques that more closely tie strategic goals to work execution.”

“Usermind was founded with the vision of reinventing business operations to drive greater value and opportunities across the customer lifecycle,” said Michel Feaster, co-founder and CEO of Usermind. “We believe recognition as a Gartner Cool Vendor at this early stage in our company’s growth validates the need for an enterprise software solution that disrupts business operations as we know them today. We are seeing huge demand from companies that are quickly jumping on board and accelerating the transformation of processes that drive software trials, onboarding, and renewal.”

Usermind is led by executives with proven leadership success from Apptio, Hewlett-Packard, Performant, and Mercury Interactive. Late last year, the company raised $7.6 million in an oversubscribed Series A financing led by Andreessen Horowitz, with participation from Charles River Ventures (CRV) and SV Angel.

** Gartner “Cool Vendors in Business Process Management, 2014” by Rob Dunie, Michele Cantara, Janelle B. Hill, Samantha Searle, April 25, 2014.


Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


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